Courses

Phil delivers the following courses:

  • Management &
    Leadership

  • • Management Development
  • • People Management Skills
  • • Strategic Management
  • • Creating Personal & Professional Goals
  • • Setting Targets & Achieving Them
  • • Leadership & Management
  • • Creative Thinking
  • • Teambuilding
  • • Essential Skills for the New Manager
  • • Communication & Influencing Skills
  • • Facilitation Skills
  • • Formal Meeting Skills
  • • Interviewing Skills
  • • Project Management
  • • Time Management
  • • Train the Trainer
  • Sales &
    Customer Care

  • • Sales Management
  • • Key Account Management
  • • Professional Selling
  • • Telesales / Marketing & Service
  • • Negotiation Skills
  • • Presentation Skills
  • • Networking Skills
  • • Asserting yourself with confidence
  • • Merchandising & Display
  • • Exhibitions & Tradeshows
  • • Customer Care
  • • Dealing with Difficult Customers
  • • Effective Communication Skills
  • • Getting & Staying Motivated
  • • Mystery Shopping
  • • Surveys
  • Executive Coaching & Mentoring

  • • One to One Personal Mentoring
  • • One to One Executive Coaching
  • • Business Mentoring
  • • Interview Panels
  • • Interview Skills
  • • Facilitation